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Utilisation, billing and client communication all read from the same work - but usually live in three systems that disagree.
Time, billing and project status held in separate tools
Client status enquiries answered manually by the delivery team
Document versions circulating by email with no source of truth
Revenue recognition assembled by hand at month end
Authenticated status, documents and approvals connected to live project data.
One record of work that time, invoicing and reporting all read from.
Versioned documents with review, approval and an audit trail.
Defined metrics computed once, so two reports cannot disagree.